This Privacy Policy is meant to inform users about the collecting and processing of the personal data obtained through the portal

The access to and use of the Portal implies the knowledge and the acceptance of the conditions included in this Privacy Policy.

Entity accountable for the processing:

Company name: ETL MALLORCA, S.L. (hereafter, ‘ETL MALLORCA’)

Company tax identification number: B57024424

Postal address: Paseo Mallorca 18, entlo. 07012 Palma de Mallorca,

Baleares, Spain

Telephone: +34 971 214 700


DPO: ETL MALLORCA has a data protection officer with whom you can get in touch through the following e-mail address: or by contacting her in writing at the above-mentioned postal address.

How are personal data collected?

ETL MALLORCA collects users’ information when they make use of the Portal features that require supplying certain personal data. More specifically, ETL MALLORCA will register the following information:

  • Data provided through the contact form submitted to ETL MALLORCA by users who are interested in obtaining information about our services or making any type of enquiry or application.
  • Data provided by sending e-mails to the addresses that are identified on the Portal.
  • Data provided by filling the forms or using the features offered at any time on the Portal.

The use of the various forms and/or features enabled on the Portal is voluntary. Nevertheless, some fields are necessary in order to deal correctly with your request, therefore a user’s refusal to provide the information required in the mandatory fields will make it impossible for ETL MALLORCA to deal with the request.

To which purposes does ETL MALLORCA process the users’ personal data?

The personal data which users of the Portal give us via the forms and the features enabled on the Portal will be regarded as being of a general nature with a view to provide the information required by users, deal with their enquiries or applications, together with any other purpose referred to in the forms and features offered at any time through the Portal.

Recipients of the personal data

The users’ personal data will not be forwarded to third parties, except to fulfil the legal obligations with which ETL MALLORCA may have to comply.

Legitimacy of the data processing

The legal basis for the data processing is the consent given by users and provided through the acceptance of this Privacy Policy and the corresponding boxes.

How long will we keep your data for?

Personal data will be kept during the time needed to deal with and manage the information requested by users, deal with their enquiries or applications or fulfil any other purpose that is referred to in the forms and the features offered at any time through the Portal.

How must I update my personal data?

Users confirm that the personal data submitted to ETL MALLORCA through this Portal are truthful, correct, current and complete. Users undertake to inform ETL MALLORCA of any change or update of the said data, by sending a communication to the postal or electronic addresses provided in the section ‘How can I exercise my rights?’ and following the indications given therein.

What happens if I give ETL MALLORCA third parties’ data?

As a general rule, users are not allowed to give personal data related to third parties.

Nevertheless, should users provide third parties’ personal data, before including or communicating their data to ETL MALLORCA they must inform the said persons of the contents of this Privacy Policy. Users must confirm that they have received prior consent from those third parties to forward their personal data to ETL MALLORCA for the aims provided in this privacy policy.

How can I exercise my rights?

Users can, at any time, revoke the consents given as well as ask ETL MALLORCA to confirm whether their personal data are being processed by us and, if so, have access to them. Additionally, they can ask for the rectification of inaccurate data or, if the case applies, ask for them to be erased when, among other reasons, the data are no longer necessary for the aims for which they were collected.

Likewise, in specific circumstances, users are allowed to request the processing of their data to be limited, in which case we will only keep them for the exercise of or defence against claims.

Also, they can object to the processing of their data in specific circumstances. ETL MALLORCA will stop processing the personal data, except for imperative legitimate reasons or the exercise of or the defence against possible claims. Finally, wherever appropriate, users can exercise the right of portability in order to get the data in a digital format or for them to be forwarded to another entity.

To this effect, they can use the following channels, attaching always a copy of their national identity document or any other document that helps prove their identity:

By letter to this address: Paseo Mallorca 18, entlo. 07012 Palma de Mallorca, Baleares, Spain

By e-mail to:

Finally, should users be aware of or consider that a fact could imply a failure to comply with the existing laws regarding data protection, they may contact our data protection delegate:, or file a claim at the Spanish Data Protection Agency.

Updates and changes in the Privacy Policy

ETL MALLORCA reserves the right to make amendments to this Privacy Policy. When such changes occur, users will be informed through notifications on the Portal, by e-mail or through any other appropriate course of action depending on the circumstances.

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